800-452-8841
Caveman
800-443-0513
Action
800-400-8786
Roseburg

WARRANTY PROGRAM

90 DAY STANDARD WARRANTY on our entire product unless noted, excluding U-Pull-It

Buyer is aware that the item purchased is a used part, it has been inspected and determined free of defects exclusive to normal wear. All items purchased from PEI come standard with a 90 day warranty from date of purchase. This includes ALL electrical and electronic control units. See return policy for clarification.

The Standard Warranty does not cover: Timing belts, gaskets, fluids, seals or safety items such as brake frictions or hydraulic cylinders or any item that should be replaced at time of installation. Refer to the Warranty checklist insert on your invoice for complete details, all procedures must be met to qualify for our standard warranty. If an items fails or proves defective under the time frame purchased we will, at our discretion, repair or replace the unit. If repair or replacement is not readily available, we may choose to refund the full original purchase price. Warranty void if basic maintenance procedures are not followed, or if failure results from misuse, abuse, or overheating. No shipping charges are covered.

 

Please see our Extended Warranty Program for added Warranty protection.

Parkway Enterprises, Inc., DBA Caveman, Action, and Roseburg Auto Parts and Recyclers will warranty engine and transmission internal parts, including: pistons, rings, pins, push rods, rocker arms, lifters, rocker shafts, crankshafts, bearings, rods, camshafts, timing chains, timing gears, valves, guides, oil pumps, engine blocks and cylinder heads. Excluded from warranties are; mounts, fuel injection components, electrical components, water pumps, pulleys, gaskets, sensors and seals, unless otherwise noted on your invoice. If you are in the opinion that any of the parts covered by this warranty have failed or are about to fail within the warranty period, contact our warranty manager for a failure evaluation. If a failure of a warranted part is determined at that time, repair, replacement, or refund of purchase will be made at our discretion.  This warranty covers items purchased from PEI and set forth in this agreement only.  Parkway Enterprises Inc. labels all parts sold with a unique identifier. No returns or warranties will be accepted for consideration without our identifying mark. This warranty shall be deemed “Void” if part failure is due to improper installation, modification, neglect, misuse, or abuse.

 

EXTENDED WARRANTY COVERAGE

 6 Month, 12 Month, or 2 Year

The Extended Warranty Program may be purchased for any qualifying item sold through our full service yards or ecommerce.

Extended Warranties can be purchased at the time of sale ONLY.

Use the following schedule:

6 month extended (parts only) add 10% to purchase price

12 month extended (parts only) add 20% to purchase price

2 year extended (parts only) add 25% to purchase price

Or

6 months parts and labor add 20% to the purchase price

12 months parts and labor add 30% to the purchase price

2 year parts and labor add 35% to the purchase price

Extended Labor Warranties

Extended labor Warranties are available at time of purchase only. If you purchased an extended warranty with labor protection, in addition to all privileges and limitations listed above, your purchase has limited labor coverage. If the item fails or proves defective, we will at our discretion repair, replace, or refund the purchase price of the part including the warranty price. If we opt for repair or replace, we will reimburse labor cost at $55.00 per hour according to Motor Manual time for the operation.  All repairs must be authorized by our staff before any repair or teardown is performed. At no time will the warranty payout exceed the original invoiced purchase price of the item. Warranty is also limited to repair or replacement of part; no incidental or consequential expenses or damages are covered.  Extended Warranty is limited to one replacement or repair in the allotted time period. Extended Warranties are non-transferable, and must be purchased at time of sale. We reserve the right to modify this warranty policy at any time without notice. At no time will the warranty reimbursement exceed the original invoice purchased price.

Engine Warranty
Transmission Warranty

C.A.R Auto Parts
440 NE Agness Ave.
Grants Pass, OR 97526